Shipping Policy
Quality Home Distribution ships eligible orders within the United States. Shipping methods, charges, and availability vary by product, fulfillment location, destination, and order size.
Shipping Charges
The shipping charge shown at checkout is the applicable charge for your order. Some products may qualify for standard or free shipping under their configured shipping profile, while oversized, heavy, or specialized products may require separate freight or delivery charges.
Cabinetry and other large-format products may ship by freight. Freight charges are calculated according to the shipping profile assigned to the products in your cart and will be displayed at checkout when available.
Delivery Methods and Timing
We use different shipping and delivery methods depending on the products ordered. We do not guarantee that every order ships by a single carrier or service. Where checkout displays a shipping method or delivery estimate, that information applies to that order.
Processing and transit times can vary by product, supplier, destination, carrier, and freight requirements. Large, oversized, special-order, or freight shipments may require additional handling or delivery coordination.
Freight and Specialized Delivery
Some cabinetry, outdoor products, tile, furniture, and other oversized items may require freight or specialized delivery. Additional delivery requirements or charges may apply depending on the product and destination. The rate presented at checkout, or a rate confirmed directly by Quality Home Distribution for an order requiring coordination, governs that shipment.
Address Changes
If you need to change a shipping address, contact us as soon as possible. Address changes cannot be guaranteed after an order has entered processing or fulfillment, and carrier or freight re-routing charges may apply.
Damaged Shipments
Please inspect delivered merchandise promptly. If an item arrives damaged, retain the product and packaging and contact us with photos and order information so we can review the shipment and determine the appropriate next step.
Order Changes and Cancellations
Order-change and cancellation requests are reviewed based on the product and fulfillment status. Contact us promptly if you need assistance. Orders that have entered production, supplier processing, or shipment may not be eligible for cancellation or may be subject to applicable supplier or freight costs.
Contact Us
Email: qualityhomedistribution@gmail.com
Phone: +1 201-754-4115
Quality Home Distribution
800 Kinderkamack Rd, Suite 100S
Oradell, NJ 07649
If the shipping information displayed for a product or at checkout differs from a general statement on this page, the product-specific or checkout information controls for that order.